Privacy Policy

This Privacy Policy explains how Dog Supply collects, uses, stores and protects personal data of users (each referred to as a “User”) of the Dog Supply website (“Site”). This policy applies to all products and services offered by Dog Supply.


Dog Supply is committed to protecting your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Dog Supply may update this policy at any time. Changes will be published on this page. You should review this page regularly. This policy is effective from June 30, 2020.

 

 

SECTION 1 – PERSONAL INFORMATION WE COLLECT


When you visit the Site, we automatically collect certain information about your device and usage.


This includes:

 

  • IP address

  • Browser type

  • Time zone

  • Device information

  • Cookies

 


We also collect:

 

  • Pages and products viewed

  • Referring websites or search terms

  • Interaction with the Site

 


This is referred to as “Device Information”.


We collect this information using:

 

  • Cookies

  • Log files

  • Web beacons, tags and pixels

 


When you place or attempt to place an order, we collect:

 

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

 


This is referred to as “Order Information”.


Personal Information includes both Device Information and Order Information.

 

 

SECTION 2 – LEGAL BASIS FOR PROCESSING


We process your personal data under the following legal bases:

 

  • Contractual necessity, to process your order

  • Legal obligation, for tax and compliance

  • Legitimate interest, for fraud prevention and business improvement

  • Consent, for marketing and cookies

 

 

 

SECTION 3 – HOW WE USE YOUR INFORMATION


We use your data to:

 

  • Process and deliver orders

  • Handle payments

  • Send confirmations and invoices

  • Communicate with you

  • Prevent fraud

  • Improve our website and services

 


If you agree, we may send:

 

  • Marketing emails

  • Product updates

  • Promotions

 


You can unsubscribe at any time.


We do not sell or rent your personal data.


We may share anonymous data for analytics and business purposes.

 

 

SECTION 4 – SHARING YOUR DATA


We may share your information with:

 

  • Shopify, our e-commerce platform

  • Payment providers

  • Delivery partners

  • Analytics services such as Google Analytics

 


We only share data necessary for these services.


We may also disclose your data:

 

  • To comply with legal obligations

  • To respond to legal requests

  • To protect our rights

 

 

 

SECTION 5 – INTERNATIONAL DATA TRANSFERS


Your data may be transferred outside the UK, including to the EU, Canada and the United States.


We ensure appropriate safeguards such as:

 

  • Standard contractual clauses

  • Secure data handling practices

 

 

 

SECTION 6 – BEHAVIOURAL ADVERTISING


We may use your data to show relevant advertising.


You can opt out via:

 

  • Facebook

  • Google

  • Bing

  • http://optout.aboutads.info/

 

 

 

SECTION 7 – DO NOT TRACK


We do not change our data collection practices when receiving Do Not Track signals.

 

 

SECTION 8 – YOUR RIGHTS


Under UK GDPR, you have the right to:

 

  • Access your data

  • Correct your data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

 


To exercise your rights, contact:

dogsupply.sales@outlook.com


You also have the right to file a complaint with the UK Information Commissioner’s Office (ICO).

 

 

SECTION 9 – DATA RETENTION


We keep your personal data only as long as necessary:

 

  • To complete transactions

  • To comply with legal obligations

  • Until you request deletion

 

 

 

SECTION 10 – CONSENT


By providing your personal data, you consent to its use for that purpose.


For marketing, we request explicit consent.


You can withdraw your consent at any time by contacting:

dogsupply.sales@outlook.com

 

 

SECTION 11 – SHOPIFY


Our store is hosted by Shopify Inc.


Your data is stored securely on Shopify servers.


Payments:

 

  • Encrypted under PCI-DSS standards

  • Stored only as long as necessary

 


More info:

https://www.shopify.com/legal/privacy

https://www.shopify.com/legal/terms

 

 

SECTION 12 – THIRD-PARTY SERVICES


Third-party providers only process your data as needed.


They may operate in different countries, meaning your data may be subject to different laws.


Once you leave our website, this Privacy Policy no longer applies.

 

 

SECTION 13 – SECURITY


We implement security measures such as:

 

  • SSL encryption

  • Secure servers

  • Restricted access

 


No system is completely secure, but we follow industry standards.

 

 

SECTION 14 – COOKIES


We use cookies to:

 

  • Improve website functionality

  • Store preferences

  • Analyze traffic

  • Support marketing

 


You can disable cookies in your browser settings.


Some features may not function properly without cookies.

 

SECTION 15 – CHILDREN


Our services are not intended for individuals under 16.


We do not knowingly collect data from children.

 

 

SECTION 16 – CHANGES


We may update this policy at any time.

 

Changes take effect immediately upon posting.


If Dog Supply is merged or sold, your data may be transferred.

 

 

SECTION 17 – CONTACT


For questions, requests or complaints, contact:


dogsupply.sales@outlook.com

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